DEDICATED REMOTE SUPPORT

Customer Service Virtual Assistant services.

Every customer request answered, logged and followed up. Customer requests, inquiries, follow-ups and client communication. From $10/hr, placed in around 4–6 weeks.

See Pricing

Book a Free Call

Customer Service Virtual Assistant working remotely

WHAT THEY HANDLE

Tasks you can hand off this week.

Email & chat support

Customer requests & inquiries

Phone & voicemail follow-ups

Appointment scheduling

Request logging & routing

Feedback tracking

SCREENED FOR

Work style

Critical thinking

Communication

Skills

Professional readiness

WORKS IN TOOLS LIKE

Google Workspace

Slack

Calendly

CRM

INSIDE THE ROLE

What a day with your Customer Service VA looks like.

Get a Customer Service VA

Your Global Team Member works inside your tools and keeps you updated on what’s done and what needs you.

MORNING

Overnight queue

Answers requests that came in overnight before your team logs on.

MIDDAY

Live inbox

Handles email and chat during your busiest hours.

AFTERNOON

Callbacks

Returns voicemails and books appointments.

END OF DAY

Daily log

Shares volume, open requests and recurring issues.

STARTING RATE

$10 / hour

No-Cost Rematch Guarantee

Not the right fit? We find you a new team member at no extra cost.

Dedicated virtual assistant (Global Team Member)

On-demand & flexible support hours

Rigorous multi-stage candidate matching

Simple, transparent billing every 15 days

Ongoing check-ins after placement

Book a Free Call

Pricing details

Estimate your monthly savings

Local hourly wage

$24/hr

Local hire

$5,404

ProVirtual

$1,732

Estimated monthly difference

$3,672

Illustrative estimate. Local hire = wage × hours + 30% employer costs. ProVirtual = $10/hr × hours. Your quote may differ.

FAQ

Customer Service VA questions.

ROLE

What does a Customer Service VA do?

A Customer Service VA handles email & chat support, customer requests & inquiries, phone & voicemail follow-ups, appointment scheduling, and more, inside the tools your team already uses.

COST

How much does a Customer Service VA cost?

Pricing starts at $10 per hour for a dedicated Customer Service VA, with flexible support hours that fit your workload.

TIMELINE

How fast can I get a Customer Service VA?

Most placements take around 4–6 weeks. On Day 1 we learn your needs, within a few weeks you meet your matched Global Team Member, and in around 4–6 weeks they join your workflow.

OTHER ROLES